Privacy policy

Who uses PippaBee

PippaBee is for parents and guardians aged 18 or over. Children don’t get accounts and aren’t meant to use it. We don’t knowingly collect information directly from a child. A parent may give us information about their own children so the service can work, and that parent stays in control of it. If you think a child has given us information, email contact@panspermialabs.com and we will delete it.

What we collect

• About you: your email address, your name if you give it, your family name, time zone and state.
• About your children, as you enter it: first name, grade, subjects, curriculum and where they are in it.
• What you do in the app: your school calendar, lessons checked off or skipped, worksheets, grades, activity logs, attendance and hours.
• Photos you upload of your child's work. These can show handwriting, including a child's name.
• Your preferences, such as Christian or secular content.
• Your answers to the setup quiz, saved before you create an account so you don't lose them.
• Billing status: your plan, trial dates and whether payment went through. Polar, our payment company, handles your card. We never see or store your full card number.
• Usage and device data: pages viewed, buttons used, the ad or link that brought you here, browser type and IP address.

How we use it

• To run the service: build your plan, make worksheets and lesson content, read and grade photos of work, and create your records and portfolio.
• To send service emails, such as a welcome message and your nightly plan. You can turn the nightly email off.
• To handle your subscription and prevent abuse of free trials.
• To understand which features help and to improve them.
• To measure our advertising, if you allow it (see Cookies below).

We don’t sell your personal information, and we don’t use your children’s information for advertising.

AI and your children's work

We use Anthropic’s Claude AI to create lessons and worksheets and to read photos of schoolwork. To do that, the relevant details and photos are sent to Anthropic. Under Anthropic’s commercial terms this content isn’t used to train its AI by default, and it is deleted from Anthropic’s systems within 30 days. AI can make mistakes, so PippaBee asks you to check results that matter.

Companies that help us

We share only what each one needs to do its job:

• Supabase: stores your account, records and photos.
• Vercel: hosts the website.
• Anthropic: AI, as described above.
• Polar: payments, tax and receipts. Polar is the seller of record for your subscription and has its own privacy policy.
• Resend: delivers our emails.
• PostHog: product analytics, in the United States.
• Meta (Facebook and Instagram): measures whether our ads work, if you allow it. We may send a scrambled (hashed) version of your email address, your IP address and browser details, and events such as starting a trial.

We never send your children’s names, schoolwork, photos or your content preference to Meta or PostHog. We may also share information if the law requires it, to protect people’s safety, or if the business is sold, in which case this policy continues to apply.

Cookies

We use cookies that are needed to keep you signed in and remember your setup answers. Analytics and advertising cookies help us see how PippaBee is used and whether our ads work. Where the law requires consent we load these only after you agree, and you can say no without losing any part of the service.

How long we keep it

We keep your information while your account is open so your records are there when you need them. When you ask us to delete your account, we delete your data and photos from our live systems within 30 days. Copies in routine backups are overwritten on their normal schedule. We may keep billing records for as long as tax and accounting laws require.

Your choices and rights

• See and download: Records lets you download attendance as a spreadsheet and a portfolio as a PDF.
• Correct, get a full copy of, or delete your information: email contact@panspermialabs.com.
• Stop emails: use the unsubscribe link in the nightly email.

Depending on where you live, including some US states, you may have further rights, such as the right to know what we hold or to opt out of certain advertising. Email us and we will help, and we won’t treat you differently for asking. If you are in a place with a data protection authority, you can complain to it. We will respond within 30 days.

Security and where data is kept

Data is encrypted in transit, each family’s records are kept apart by access rules in the database, and photos are stored privately and shared only through short-lived links. No system is perfectly secure, and we will tell you if a breach affects your information as the law requires. PippaBee is built for families in the United States. Our company is based in India and our providers may process data in the US and other countries.

Changes and contact

If we make an important change we will email you or show a notice before it takes effect. Questions? Email contact@panspermialabs.com.